Welcome to Enforcement Supplies. By accessing or purchasing from our website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before placing an order.
1. About Us
Enforcement Supplies
Acorn House, Yew Tree Drive,
Shirebrook, Derbyshire, NG20 8QH
Email: [email protected]
We supply identification wallets, accessories, and related products to individuals and organisations across the UK and internationally.
2. Ordering
All orders are subject to availability and confirmation of the order price.
Once your order has been placed, you will receive an email confirming receipt. This acknowledgement does not constitute acceptance of your order.
A contract is formed when your order is dispatched.
We reserve the right to refuse or cancel any order at our discretion—for example, if a product is out of stock, incorrectly priced, or deemed unsuitable for sale.
3. Prices and Payment
All prices are shown in pounds sterling (£) and include UK VAT (where applicable).
Payment must be made in full at the time of ordering using one of the available payment methods.
We use secure third-party processors (Stripe and PayPal) to ensure your payment details remain protected.
4. Delivery
Orders are normally dispatched within 2–3 working days for in-stock items.
Delivery times may vary depending on your location and courier.
You are responsible for providing a correct and complete delivery address. We cannot be held liable for delays or losses caused by incorrect details.
For international orders, customs duties, import fees, or taxes may apply and are the responsibility of the buyer.
Further details are provided on our Delivery & Payments page.
5. Returns and Refunds
If you are not satisfied with your purchase, you may return it within 14 days of receipt, provided the item is unused and in its original packaging.
Custom-made or personalised products cannot be returned unless faulty.
If an item arrives damaged or defective, please contact us immediately at [email protected] with your order number and photographs of the issue.
Full return details are outlined on our Refunds & Returns page.
6. Product Descriptions
We make every effort to ensure all product details, images, and descriptions are accurate. However, minor variations in colour, finish, or materials may occur.
We reserve the right to correct any errors or omissions without prior notice.
7. Intellectual Property
All content on this website—including text, images, product names, and logos—is the property of Enforcement Supplies and may not be copied, reproduced, or distributed without prior written consent.
8. Limitation of Liability
We are not liable for any indirect, incidental, or consequential losses arising from the use of our products or website.
Our total liability for any claim shall not exceed the value of the goods purchased.
Nothing in these Terms affects your statutory rights as a consumer.
9. Privacy
Your personal information is processed in accordance with our Privacy Policy.
We never share your data with third parties except where necessary to fulfil your order.
10. Governing Law
These Terms are governed by the laws of England and Wales, and any disputes shall be subject to the exclusive jurisdiction of the English courts.
11. Contact Us
If you have any questions regarding these Terms or your order, please contact us:
[email protected]
Acorn House, Yew Tree Drive, Shirebrook, Derbyshire, NG20 8QH