1. Introduction
At Enforcement Supplies, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly.
This policy explains how we collect, use, and protect your data when you visit our website or make a purchase from us.
By using this website, you agree to the collection and use of information in accordance with this policy.
2. Who We Are
Enforcement Supplies
Acorn House, Yew Tree Drive,
Shirebrook, Derbyshire, NG20 8QH
Email: [email protected]
We act as the data controller for the personal information you provide to us.
3. Information We Collect
We may collect and process the following information:
- Personal details (name, billing and delivery address, email, phone number) when you place an order or contact us.
- Payment information, processed securely by our third-party providers (Stripe and PayPal).
- Technical data such as your IP address, browser type, and pages visited, collected automatically via cookies and analytics tools.
- Order history and communications with us to help fulfil your purchases and customer service requests.
4. How We Use Your Information
Your personal information is used for:
- Processing and fulfilling your orders.
- Providing updates on your order status.
- Responding to your enquiries or support requests.
- Improving our website and user experience.
- Meeting legal, tax, and accounting obligations.
We never sell or rent your information to third parties.
5. Payment Processing
All online payments are handled securely by Stripe and PayPal.
We do not store or have access to your full payment card details.
Please refer to their respective privacy policies for more details on how they handle your information.
6. Data Storage and Security
We use secure systems to protect your information against unauthorised access, alteration, or disclosure.
Data is stored on secure UK or EU-based servers compliant with the UK GDPR and Data Protection Act 2018.
We retain your data only for as long as necessary to fulfil orders, comply with legal obligations, or resolve disputes.