We want you to be completely satisfied with your purchase. If there’s an issue with your order, please get in touch and we’ll do our best to put it right.
Returns
If you wish to return an item, please contact us within 14 days of receiving your order. Items must be returned in unused condition and in their original packaging.
Once the item is received and inspected, a refund or exchange will be arranged as appropriate.
Please note that you will be responsible for the return postage costs, unless the item is faulty or we have made an error with your order.
Faulty or Incorrect Items
If you receive a faulty, damaged or incorrect product, please notify us within 7 days of delivery.
We’ll cover the return shipping costs and arrange either a replacement or a full refund once the item has been returned.
How to Return an Item
- Email us at [email protected] or send us a message with your order number and details of the issue.
- We’ll confirm the return address and provide instructions.
- Package the item securely and include your order details inside.
Refunds
Once your return is received and inspected, we’ll process your refund to your original payment method.
Please allow 3–5 working days for the funds to appear in your account.